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Manual QA Engineer (Frontline Feature & Support Testing)

Remote · Canada Full-time

Role Summary Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

  • Execute manual testing

Create high-quality test cases (Test Plans, traceability)

  • Validate backend data using:

SQL Server Management Studio

  • Validate file integrations using:

Using internal tools

  • Capture evidence and defects:

Using internal tools

  • Perform:

Exploratory testing Feature Testing Regression Testing Assist with UAT as needed Workflow validation across distributed systems.

  • Validate document outputs and compliance workflows using:

Azure Document Intelligence Reproduce and validate customer issues Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling. Frontline support for hot fixes and patches Demo new features and fixes to Compliance, Customer or Product teams. Required Skills

  • Strong manual testing experience
  • Excellent attention to detail
  • Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience. Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]

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