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Manager, LMS Optimization

Remote · Singapore Full-time

Job Description:

  • Lead a team of Academic Technology Solution Owners responsible for LMS optimization
  • Maintain understanding of D2L Brightspace roadmap and business practices
  • Evaluate, test, recommend, and implement LMS features from D2L's releases
  • Ensure effective linkages between Solution Owners, LMS Operations, and partners
  • Work closely with Global Campus operational teams for technology implementation
  • Guide team in coordinating and documenting needs with partners
  • Ensure identification and evaluation of technologies for user experience improvements
  • Collaborate with UX Research to enhance user interface for learners and faculty
  • Oversee problem management and incident reporting related to LMS
  • Monitor developments in academic technology and enhance LMS experience

Requirements:

  • 5+ years of experience working within an LMS
  • 3+ years leading LMS operation programs
  • High School Diploma or equivalent (e.g. GED)
  • Experience with D2L Brightspace or comparable learning management systems
  • Experience with Product Management (analysis, change management, roadmap delivery, and partner needs)
  • Experience with Agile fundamentals, including backlog management, and conversion of our needs into measurable outcomes

Benefits:

  • High-quality, low-deductible medical insurance
  • Low to no-cost dental and vision plans
  • 5 weeks of paid time off (plus almost a dozen paid holidays)
  • Employer-funded retirement
  • Free tuition program
  • Parental leave
  • Mental health and wellbeing resources

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