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Manager, Configuration

Remote · South Africa Full-time

Overview

Who We Are: UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all. We have a strong global presence and a dedicated workforce of over 4000 people spread across the world. Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively. You Are: UST HealthProof is searching for a highly motivated and experienced Manager of Configuration – Implementation to join our growing team. In this leadership role, you will oversee a team of configuration analysts—both onshore and offshore—to ensure the successful delivery of a fully configured HealthRules system. You will be responsible for aligning implementation efforts with company standards and ensuring all project milestones and goals are met. The Opportunity: Play a leadership role to support and drive active implementation initiative, which will be client facing as well as working with other areas in the organization. Play a key role in advising clients on their business problems as a Subject Matter Expert (SME). Responsible for ensuring implementations are delivered successfully on time, and in alignment with project objectives by monitoring progress, identify risks and mitigation strategies, as needed. Collaborate with cross-functional teams to support seamless project execution. Lead and mentor a geographically distributed team (onshore and offshore), providing guidance, support, and resolution of complex issues to ensure high-quality deliverables and continuous professional development. Qualifications: Bachelor's degree in a related field required Must have 4+ years of experience/knowledge of HealthRules Payor, a claims processing system Must have experience in implementing one or more line of business – Medicare, Medicaid, and/or Commercial, Self-funded etc. Experience working in an offshore model is required Skills & Competencies: Demonstrate strong analytical and problem-solving skills to identify root causes and implement effective solutions Demonstrate eagerness to learn and the ability to adapt quickly in a dynamic, fast-paced environment Excellent communication skills and presentation skills including the ability to convey business requirements/configuration effectively Detail oriented Good communication skills Self-starter Microsoft Word, PowerPoint, Excel and Visio Experience with Agile tools and methodologies including JIRA and SCRUM Geographic Responsibility: Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work across multiple time zones in a hybrid or remote work environment. Long periods of time sitting and/or standing in front of a computer using video technology. May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote **The annual US base salary range for this position is $110,000 to $130,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

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