Duration: 12+ months with possible extensions Requirements (Must-Have):

• 8+ years of experience managing Jira Software and Jira ITSM projects, including workflows, permissions, and automations.
• 5+ years of experience with JQL (Jira Query Language) for building complex queries.
• 5+ years of experience using Jira REST APIs and scripting (HTML/JavaScript) for custom integrations.
• 5+ years of experience documenting technical processes and strong communication skills.
• 3+ years of experience with Jira plugins such as ScriptRunner, JMWE, and Email This Issue.

Key Responsibilities:

• Support and enhance the tlassian Jira Cloud environment.
• Maintain, optimize, and expand Jira Software and Jira ITSM projects.
• Design, configure, and manage Jira projects, workflows, automations, and permissions.
• Develop and refine JQL queries to support reporting and business operations.
• Gather requirements from stakeholders and deliver scalable Jira solutions.
• Create custom integrations and enhancements using Jira REST APIs and scripting.
• Work with key plugins such as ScriptRunner, JMWE, Email This Issue, and Extension for Jira Service Desk.