Company: Nexplay Consulting Overview: We are seeking a Security Operations Assistant to support our Security Lead in managing compliance, security operations, and client-facing initiatives across our hospitality MSP portfolio. This role is ideal for someone with a strong understanding of PCI-DSS standards and experience in hospitality IT environments. Key Responsibilities: - Assist in maintaining and enforcing PCI-DSS compliance across client environments - Help develop and document security templates, policies, SOPs, and audit artifacts - Support creation of standardized security forms, checklists, and processes - Coordinate with internal teams (L2/L3, Engineering) to ensure compliance alignment - Assist in preparing for audits and collecting required documentation/evidence - Monitor and track security-related tasks, requests, and remediation efforts - Contribute to continuous improvement of security protocols and procedures Requirements: - Working knowledge of PCI-DSS standards and compliance requirements - Experience in a Managed Service Provider (MSP), preferably supporting hospitality clients - Familiarity with endpoint security tools (e.g., CrowdStrike) and M365 / Entra environments - Strong documentation and process-building skills - Ability to translate technical requirements into clear, usable procedures - Basic understanding of Conditional Access, MFA, and identity/security controls - Detail-oriented with strong organizational skills Nice to Have: - Experience with audit preparation or compliance reporting - Familiarity with IT Glue, Datto RMM, or Kaseya stack Why Join Nexplay: - Work with a fast-growing MSP focused on hospitality - Hands-on exposure to real-world compliance and security operations - Opportunity to help shape scalable security processes across multiple clients