Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Profile Requirements: Relationship building skills

• Customer Service focus
• Effective communication skills
• Effective interpersonal skills
• Planning and organisation skills – ability to

manage conflicting priorities.

• Time management skills
• Ability to troubleshoot complex problems
• Business Systems integrations or similar IT

based role in a retail business

• Strong understanding of integration

software and change management

• Strong understanding with relational

databases, including data modelling, querying, and optimisation using Microsoft SQL Server (MS SQL).

• Intermediate to Senior Experience

Gsuite Power Apps Premium Microsoft Visio Plan 2 Visual Studio LastPass Magento Momentis Zendesk - IT Microsoft 365 E5 APTOS ERP tRS FranConnect (Wardrobe) Boomi Core responsibilities:

• Analyse, debug and resolve assigned incidents and problems.
• Conduct analysis for new business requirements
• Work with vendors and internal team members to design appropriate

solutions, leveraging Boomi as primary method for integration between applications.

• Develop and document technical and/or integration specifications.
• Document and maintain user interfaces with current systems

Work with vendors to develop and deliver commercially viable solutions.

• Develop internal solutions where agreed that there is no satisfactory

application that exists

• Conduct comprehensive testing/debugging and/or work with other team

members to ensure solutions contain no major issues.

• Plan deployments and execute implementation plans that minimise the

impact to the business.

• Ensure technical and support documentation is complete and current.
• Ensure test plans are documented to reflect current supported scenarios

Support integration for all existing applications

• Use appropriate IT processes and IT tools to manage IT work (i.e. Zendesk

for incident management and change request process)

• Review and contribute continuous improvement of application integrations

and operational processes and procedures ensuring cost, time, quality, security and supportability are balanced

• Version Control of software (e.g Git) and CICD concepts
• Effectively break down projects into deployable incrementsApply company

development principles in all projects and integrations Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.