Are you a highly organized professional who loves solving problems, finalizing property claims, and working from home? Advocate Construction, a Top 100 Roofing Contractor spanning 6 states, is looking for an Insurance Processing Specialist to join our team! You will act as the vital bridge between our customers, our internal teams, and homeowner insurance providers. Your daily focus will be facilitating the release of funds for roofing and exterior property claims, securing final customer payments, and ensuring all documentation is flawlessly submitted. Bring your detail-oriented mindset to a growing company that values exceptional service and team collaboration! Schedule & Location:

• Location: 100% Remote / Work from Home
• Hours: Monday – Friday, 8:00 AM to 5:00 PM CST (Includes a required 1-hour unpaid lunch break)

Visit our career page at https://advocateconstruction.com/careers/ to learn more about who we are and what we do!

Key Responsibilities

• Fund Recovery: Proactively contact homeowner insurance companies to secure and facilitate the release of approved job funds for property claims.
• Claim Resolution: Act as a liaison between customers and their property insurance providers to resolve outstanding issues and successfully finalize property claims.
• Payment Processing: Securely collect and process final payments directly from customers.
• Cross-Functional Collaboration: Maintain clear and consistent interdepartmental communication to ensure smooth project workflows across the company.
• Compliance: Ensure all documentation and daily actions strictly adhere to internal company policies and procedures.

Requirements

• Detail-Oriented: Strong attention to detail and a commitment to accuracy in all documentation and data entry.
• Time Management: Excellent organizational skills with the ability to manage priorities and work effectively in a fast-paced environment.
• Technical Proficiency: Basic computer skills with a strong comfort level using data entry software and internal tracking systems.
• Communication Skills: A customer service-oriented mindset backed by clear, professional communication skills (both written and verbal).
• Discretion & Confidentiality: Proven ability to handle sensitive personal, financial, and insurance information with the utmost confidentiality. (Previous experience with homeowner/property claims is a plus!)

Benefits

• 100% Remote Work Environment (Save on time and gas!)
• 10 days Paid Time Off annually
• 9 paid holidays per year
• Comprehensive health benefits program including medical, dental, vision, short and long-term disability.
• 401(k) retirement plan with generous company match
• Monthly communication stipend
• Robust technology and tools to help you thrive in your role
• Career path growth/leadership opportunities