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Insurance Analyst

Remote · Malaysia Full-time

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to the agricultural community. They are seeking an Insurance Analyst I or II to assist in providing accurate crop insurance products and services to customers, ensuring compliance with regulations and maintaining customer relationships.

Responsibilities

  • Lead procurement of production, acreage, crop, and insured entity information from current and prospective customers. Obtain supporting documentation needed to perform each crop insurance servicing action throughout the crop cycle. May travel to rural areas to conduct customer meetings at place of business
  • Evaluate customer production information from various sources, including, but not limited to, farm management records, third-party documentation, sales receipts, loss adjuster production worksheets and tax records
  • Reconcile customer acreage information, FSA 578s, farm plans, and maps to federal crop insurance acreage forms to ensure accurate policies can be created and issued. Interpret program requirements and determine adequate completion
  • Develop and maintain confidence by educating customers on the crop insurance programs and options available. Effectively communicate rates, fees, terms and timeframes
  • Comply with internal, federal, and insurance company documentation expectations, submission timelines, procedures, laws, and regulations
  • Maintain state agent’s license through required continuing educational training/seminars
  • As an active member of the account team, lead aspects of the customer relationship and coordinate with insurance agents, specialists and other staff to ensure effective and accurate policy administration
  • Work with other insurance representatives to resolve policy issues that affect the producer’s insurance coverage
  • Represent and communicate the values, purpose and mission of AgWest to employees, customers, the public and target audiences. This may include joining or actively supporting appropriate organizations and civic groups and actively participating in sponsored events and programs
  • Collaborate with other teams in the organization to make referrals and cross-sell products to meet customer needs
  • Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls
  • Other duties as assigned

Skills

  • Bachelor's degree in business or ag-related field, or equivalent combination of education and experience
  • Ability to understand, interpret, and explain insurance policies and procedures
  • Appropriate State Insurance Agent license(s) must be obtained within six months of assuming the role
  • Knowledge of agricultural practices and crop and livestock production
  • Generally, requires one to three years' experience in insurance, agriculture, or a related field
  • Knowledge of Farm Credit policies and procedures, eligibility requirements and products
  • Working knowledge of FCIC regulations and procedures, including legal terminology
  • Understanding of the local insurance industry and agricultural markets
  • Working knowledge of FCIC regulations and procedures, including legal terminology
  • Ability to understand, interpret, and explain insurance policies and procedures

Benefits

  • Annual performance-based incentive target is 10% of base.
  • Annual performance-based incentive target is 12% of base.
  • Relocation assistance will be provided to eligible candidates who must relocate to accept this position.
  • After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend.
  • This position is eligible for coordinated hybrid flexibility.
  • Medical, dental, and vision insurance
  • Basic term life and AD&D insurance (fully paid for by the company)
  • Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
  • 401(k) plan (6% match plus 3% employer contribution)
  • Employee Assistance Program
  • Wellness Program
  • Jeans are welcome at work every day at AgWest!
  • *Vacation accrual rates increase with tenure.

Company Overview

  • AgWest Farm Credit provides agricultural lender and crop insurance services to farmers, ranchers, and timber harvesters. It was founded in 1916, and is headquartered in Spokane, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://agwestfc.com.
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