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Instructional Design Consultant - REMOTE

Remote · Hong Kong Full-time

Job Overview Job Title: Instructional Design Consultant Company: Jobgether (Partner Company) Location: Remote (Iowa Focus) Job Type: Full-time Category: Revenue Operations & Enablement / GTM Operations & Enablement Date Posted: February 07, 2026 Experience Level: Mid-Level (2-5 years) Remote Status: Fully Remote Role Summary

  • Core Function: Design and develop comprehensive training programs and materials for healthcare professionals, focusing on clinical applications like EPIC.
  • Operational Impact: Enhance user adoption and proficiency with new and existing software systems, directly contributing to improved patient care and operational efficiency.
  • Key Collaboration: Work closely with IT teams, subject matter experts, and end-users to gather requirements, troubleshoot issues, and ensure effective system implementation and feature rollouts.
  • Enablement Focus: Drive GTM enablement by equipping sales, support, and clinical teams with the knowledge and skills necessary to leverage technology effectively in their roles.

Enhancement Note: While the direct title is "Instructional Design Consultant," the responsibilities heavily lean into a GTM/Revenue Operations Enablement context. The focus on "EPIC and clinical applications," "software implementations," and "optimizing user experience and operational efficiency" for "healthcare professionals" indicates a strong need for someone who can translate complex technical information into actionable training for user-facing teams, which is a critical component of GTM and Revenue Operations. The mention of "patient care" and "healthcare systems" suggests a specialized domain requiring specific industry knowledge. The role is positioned within an "Information Technology Team," highlighting the technical integration aspect. Primary Responsibilities

  • Training Strategy & Development: Analyze user requirements and business needs to design, develop, and implement effective training plans and curriculum for EPIC and other clinical applications.
  • Content Creation & Delivery: Create engaging and accessible training materials, including but not limited to, user guides, manuals, e-learning modules, presentations, and facilitator guides. Conduct training sessions (virtual or in-person if necessary, though primarily remote) for diverse user groups.
  • System Implementation Support: Collaborate with IT and project management teams to support software implementations, feature rollouts, and system upgrades, ensuring smooth user transitions and adoption.
  • User Experience & Operational Efficiency: Proactively identify opportunities to improve user experience and operational workflows through enhanced training and system utilization.
  • Stakeholder Communication: Effectively communicate technical information and training plans to both technical staff (IT, developers) and non-technical end-users (healthcare professionals), ensuring clarity and alignment.
  • Needs Assessment: Conduct ongoing needs assessments to identify skill gaps and training opportunities within the user base, adapting training strategies as required.
  • Troubleshooting & Support: Provide support for technical troubleshooting related to application usage and training effectiveness, escalating issues to relevant IT teams as needed.
  • Process Improvement: Document and refine training processes, workflows, and best practices to enhance the efficiency and effectiveness of the enablement function.

Enhancement Note: The original "Accountabilities" have been expanded to reflect a more comprehensive set of responsibilities typical for an "Instructional Design Consultant" operating within a technology and enablement-focused team. This includes a stronger emphasis on strategic planning, needs assessment, and process improvement, aligning with operations best practices. Skills & Qualifications Education:

  • High School Diploma or equivalent required.
  • Associate degree preferred (or equivalent relevant experience).
  • Bachelor's or Master's degree is considered a strong asset.

Experience:

  • Minimum of 2-5 years of relevant experience in instructional design, adult learning, or a related field, with a focus on technical or software training.
  • Proven experience in developing and delivering training for complex enterprise systems.

Required Skills:

  • Instructional Design Expertise: Proficiency in adult learning principles, ADDIE (Analyze, Design, Develop, Implement, Evaluate) model, or similar instructional design methodologies.
  • EPIC Application Knowledge: Required certification in at least one EPIC application module.
  • Healthcare Systems Acumen: Working knowledge of healthcare systems, workflows, and terminology is essential.
  • Content Development Tools: Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate), multimedia software, and presentation tools (e.g., PowerPoint, Google Slides).
  • Communication & Interpersonal Skills: Exceptional verbal and written communication skills,

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