Acosta Group is a collective of trusted retail, marketing, and foodservice agencies. They are seeking an Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process, ensuring new hires are set up for success from day one.

Responsibilities

• Guide new hires through the 5-step onboarding process from start to finish
• Assist employees in completing two required online training assignments
• Set up and provide support for new hire email accounts and system logins
• Ensure new hires have access to and understand how to use payroll systems
• Maintain clear, professional communication with new hires and managers via email and virtual meetings
• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness
• Follow established processes and meet reasonable deadlines for each step of onboarding
• Adapt to possible time zone assignments, which may influence working hours

Skills

• High school diploma or equivalent required, additional education a plus
• Strong organizational skills with the ability to manage multiple onboarding tasks at once
• Proficiency in using spreadsheets (Excel or Google Sheets)
• Professional written and verbal communication skills
• Ability to work independently and follow structured processes
• Tech-savvy and comfortable with remote work tools
• Prior experience in onboarding, HR support, training, or administrative roles preferred

Benefits

• This is a hybrid position, and all necessary equipment will be provided by the company.
• Paid training provided.

Company Overview

• Acosta brings simplicity to retail sales. It was founded in 1927, and is headquartered in Jacksonville, Florida, USA, with a workforce of 10001+ employees. Its website is https://www.acosta.com.