This is a remote position. Job Title: HR & Compliance + SMM Type: Full Time; 40 hours per week Purpose: We are looking for a highly organised, proactive, and tech-savvy Virtual Assistant to take ownership of our business reduce the administrative burden on the Directors, and support HR compliance functions. This is a varied and evolving role that requires initiative, strong written communication, and the ability to work independently. Responsibilities: HR Compliance Support (PRIORITY): Review all current company employment agreements against the Manufacturing Award MA000010 (Fair Work Act) Cross-check existing employee pay rates against Award classifications (C12, C13 and other relevant levels) to confirm compliance, identify any discrepancies or underpayments. Identify gaps in leave entitlements, penalty rates, overtime rates, allowances, and leave loading obligations. Draft updated or new employment agreements where gaps are identified, for Directors review and approval. Build and maintain an HR compliance register: employee contract dates, review dates, pay rates, Award classifications, leave balances. Develop or update basic HR policy documents as instructed (leave policy, performance management process, onboarding checklist). Set up a simple, repeatable onboarding process for future new hires Administration & Operations Support: Email inbox monitoring, triaging, and drafting responses on behalf of the Director from provided briefs Data entry and record maintenance in MRPeasy (ERP system) – customer records, job updates, product information Maintain and organise the the company's SharePoint/OneDrive file structure Prepare documents, templates, proposals, and correspondence (memos, emails, reports) Follow up on outstanding customer quotes and enquiries via email (only when triggered to do so) Maintain and update customer and supplier contact lists (CRM and spreadsheets) Scheduling, calendar management, and meeting coordination for the Director Research tasks – supplier information, product data, industry news as directed Assist with preparation of presentations and capability statements Document and maintain simple SOPs and process records as instructed SMM:

• Manage and maintain the company's social media accounts (LinkedIn, Instagram, Facebook) posting consistently to an agreed content calendar
• Design professional graphics and visual content using Canva (product spotlights, project showcases, promotional posts, testimonials) Directors will also supply images to be posted and used in the marketing
• Write captions, hashtags, and copy that reflects the the company's brand voice – clean, trade facing, professional
• Monitor and respond to comments, messages, and enquiries across social platforms in a timely manner
• Build and manage a monthly content calendar for Directors approval
• Assist with website content updates once the new company website is launched (blog posts, project updates, product page edits)
• Draft and schedule email marketing campaigns (product launches, seasonal promotions, trade updates)
• Pull and report monthly social media analytics (reach, engagement, follower growth, impressions)
• Research competitor and industry content to inform content strategy