Role Description We are looking for an experienced UKG Pro and UKG Workforce Management (WFM) contractor to provide operational and configuration support during a temporary coverage period beginning in mid-July 2026. This role will support day-to-day WFM operations, ticket management, payroll coordination, and configuration work across our UKG environment. The ideal candidate is hands-on, responsive, and comfortable operating independently in a fast-paced environment.

• Provide day-to-day UKG and WFM administration and support
• Troubleshoot system issues and escalated employee/manager questions
• Support payroll-related WFM processes and coordination
• Manage recurring operational tasks, including security updates and audits
• Handle schedule maintenance and ad hoc system changes
• Support configuration updates, testing, and validation
• Assist with employee migrations and organizational changes within WFM
• Support compliance-related accrual and policy updates
• Manage escalated tickets and partner closely with HR, Payroll, and Operations teams

Qualifications

• Hands-on experience administering UKG Pro and UKG Workforce Management (WFM)
• Strong troubleshooting and operational support experience
• Experience supporting payroll-related WFM processes
• Comfortable working independently with limited oversight
• Strong communication and stakeholder management skills
• Experience with configuration, testing, and change management preferred

Requirements

• 4-month contract
• Target start date: Mid-July 2026
• Remote within the United States preferred
• 30 hours a week on average
• Compensation: $75–100/hour depending on experience