Role Description The Center for Sports Medicine and Orthopaedics is seeking a Phone Center Scheduler for a full-time position in Chattanooga, TN.

• Responsible for answering phones and scheduling appointments.
• Verifying insurance and calling patients to schedule due to faxed referrals from providers.
• Rescheduling appointments as needed.
• Answering patient portal cases and working on emails sent over by nurses' staff.
• Must be able to work efficiently in a fast-paced environment and adapt to frequent scheduling updates and provider preferences.
• Maintain working knowledge of all phone center duties and provide cross-coverage for team members as needed.

Qualifications

• High School graduate or GED equivalent required.
• Previous experience with information management in a medical office or similar setting preferred.
• Completion of a program of study in medical terminology and legal aspects of medical information management is preferred.

Requirements

• No nights/weekends/holidays. Day shift M-F.
• Must be located within the following states: TN, GA or AL.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Flexible spending account
• Life insurance
• Paid time off