Role Description The Business Intelligence Analyst is responsible for developing and automating data reporting solutions to support operational and strategic decision-making. This role focuses on building scalable dashboards in AWS QuickSight and optimizing reporting processes through Redshift. The analyst collaborates closely with cross-functional teams to understand data needs, ensure accuracy, and deliver actionable insights. Additionally, the role involves maintaining clear documentation, supporting team training, and identifying opportunities for continuous improvement in analytics workflows.

• Major Duties & Responsibilities
• Automated Reporting & Dashboarding
• Design, build, and maintain automated dashboards using AWS QuickSight.
• Develop scalable reporting solutions in Amazon Redshift, reducing manual report creation.
• Ensure data integrity and readiness for both internal and client-facing analytics.
• Data Analysis & Insights
• Analyze data to identify trends and provide actionable insights for business improvement.
• Interpret key metrics across departments and support decision-making with clear analysis.
• Cross-Functional Collaboration
• Work closely with business, sales, and technical teams to gather requirements and deliver timely reports.
• Support internal and client meetings by clearly explaining data and reports.
• Provide regular updates to stakeholders on project status and deliverables.
• Process Improvement & Documentation
• Maintain clear documentation for reporting processes, requirements, and templates.
• Identify opportunities to enhance data workflows and reporting efficiency.
• Team Support & Flexibility
• Contribute to a collaborative team environment and assist with ad hoc requests.
• Take ownership of assigned projects and support broader business initiatives as needed.
• Support all internal business leadership in a subject‐matter‐expert capacity, as needed.
• Adapt to different internal/operational and team dynamics as appropriate to each situation.
• Other duties & special projects, as assigned and based on business needs.
• Qualifications
• A Bachelor’s Degree is preferred.
• Preferred experience in healthcare and/or insurance industries.
• Minimum of 3-5 years of experience in SQL for data querying and transformations.
• Minimum of 3-5 years of experience in QuickSight or similar BI visualization tool.
• Proficiency in PC/MAC platforms, including Excel, and Google Sheets.
• Requirements
• Excellent oral and written communication skills.
• Proven analytical and problem-solving abilities.
• Strong interpersonal skills with the ability to collaborate effectively across departments.
• Familiarity with industry jargon, workflow, and claims processing.
• Ability to multitask and manage various tasks efficiently.
• Strong documentation skills to keep all stakeholders informed and ensure project goals are met.
• Benefits
• Comprehensive benefits package including medical, dental, and vision coverage for you and your family.
• Voluntary life insurance options for you, your spouse, and your children.
• Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
• Basic life insurance, short-term disability, and long-term disability coverage at no cost.
• Generous paid time off policy.
• 401k plan with a company match.
• Apple equipment and a media stipend for remote workspace.