Role Description The EMR Remote Processor serves as a key member of the EMR Remote team. This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient manner, ensuring accuracy and individual metrics are met. The role includes:

• Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health.
• Safeguarding and protecting the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information.
• Ensuring all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.

Duties and responsibilities include:

• Enter accurate data when assigned by team lead.
• Remote processing of electronic medical records through various EMR systems as directed.
• Ability to work with minimum supervision responding to changing priorities and role needs.
• Report any technical difficulties that you may experience as soon as they occur.
• Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
• Actively participate in all training that is assigned to you by your supervisor.
• Maintain high standards of Confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPAA regulations.
• Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
• Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed, or any site difficulties.
• Support a service environment that focuses on quality processes.
• Ensure that deadlines are met and respond to emails and other requests for information timely.
• Adhere to company policies.
• Perform other duties as assigned.
• Work effectively with co-workers in a constructive and positive manner.
• Listen to and objectively consider ideas and suggestions for improvement.

Qualifications

• Six months data entry experience required.
• High School Diploma/GED required.
• Experience in a healthcare environment or release of information setting is strongly preferred.
• Demonstrate ability to address problems constructively to find acceptable solutions.
• Demonstrate accuracy and attention to detail.
• Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook).
• Excellent organizational skills.
• Excellent detail-orientation and accuracy with high volume environment.
• Adaptable to changing business environment.
• Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment.

Requirements

• Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
• The estimated base pay range per hour for this role is: $15 - $18.32 USD.
• To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
• This job is not eligible for employment sponsorship.

Benefits

• Datavant is committed to a work environment free from job discrimination.
• We are proud to be an Equal Employment Opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.