Role Description The Claims Adjuster is responsible for facilitating a service event for the customer and accurately processing the claim in a courteous, sincere and timely manner. This includes forwarding the appropriate forms and helping the customer with completing and returning the necessary documentation to resolve the loss.

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information.
• Accurately enter new claims into the system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
• Approve or deny estimates from servicers up to $750.00.
• Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.

Qualifications

• High School Diploma or equivalent.
• Knowledge of insurance and warranty policies, underwriting and claim procedures.
• Adjuster’s License (preferred).
• Excellent communication skills (courteous, thorough and helpful with strong telephone voice).
• Experienced in the use of office communication systems (i.e., phones and email).
• Must have experience with MS Office applications including Word and Excel.

Requirements

• Pay Range: $18.75 - $18.75 Hourly.
• The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Company Description

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers . Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice.