Role Description CLOVEHITCH is currently seeking Certified Medical Interpreters to support a potential federal healthcare language services requirement. Interpreters will provide over-the-phone interpretation and/or video remote interpretation for patient-provider communication in a military medical environment.

• Provide accurate, complete, and impartial medical interpretation.
• Support communication between healthcare providers, staff, patients, and family members.
• Interpret medical terminology, patient instructions, treatment discussions, and healthcare-related information.
• Support over-the-phone interpretation and/or video remote interpretation.
• Provide word-for-word interpretation without summarizing, omitting, or adding content.
• Maintain confidentiality of patient information.
• Follow HIPAA, privacy, and professional interpreter ethics requirements.
• Be available for scheduled, urgent, and on-call assignments, including nights, weekends, holidays, or surge support as needed.

Qualifications

• Current Certified Medical Interpreter (CMI) credential required.
• Demonstrated medical interpreting experience.
• Familiarity with specialized medical terminology and healthcare procedures.
• Ability to support remote interpretation assignments.
• Professional conduct and strong communication skills.
• Ability to complete or provide HIPAA / Privacy Act training documentation.
• Ability to pass exclusion screening, including HHS OIG LEIE and TRICARE Sanctioned Provider List checks.
• Prior federal healthcare, military treatment facility, hospital, clinic, emergency department, or urgent care experience preferred.
• Experience supporting over-the-phone interpretation preferred.
• Experience supporting video remote interpretation preferred.
• Availability for 24/7, night, weekend, holiday, and surge coverage preferred.
• This position is open only to individuals authorized to work in the U.S. without sponsorship.

Physical Demands

• This position may require extended periods of speaking and active listening.

Position Type & Hours of Work

• Work is requested on an on-call, as-needed basis.
• Availability for nights, weekends, and holidays may be required.

Travel

• Work is performed remotely via over-the-phone or video remote interpreting platforms.
• No on-site travel is required.

Company Description

CLOVEHITCH is a Service-Disabled Veteran-Owned Small Business focused upon providing professional solutions in the areas of training and talent acquisition.