About the position Palmetto Family Hearing Center is a family owned and operated practice. Our goal is to spend the time that is necessary to learn about each of our patients and to make recommendations that will improve your quality of life. We want to reconnect you with the people you love. We are seeking an Administrative Manager in the Tega Clay, SC (with some travel to Waxhaw, NC). The Office Manager is responsible for the operations and administration side of the medical office. Ensures office is running smoothly by supervising the front office staff, overseeing marketing and supporting the billing portion of the office. This individual is committed to providing exceptional customer service to our patients and is also committed to providing that same level of service laterally within the practice. We are seeking someone who is motivated, highly organized and a team player.

Responsibilities

• Supervise front office staff.
• Ensure schedule is optimized and office runs smoothly each day
• Verify payments are received. Utilize software to run and review reports
• Marketing and organizing community events
• Manage the electronic medical records system and patient files, including database work
• Manage online requests and submissions
• Liaise with billing department for insurance and payments
• Maintenance and safety of medical office including HIPAA compliance
• Back-up phone support/help with front desk as needed

Requirements

• Prior management experience needed.
• Healthcare background preferred.
• The ability and willingness to actively and effectively manage staff on a daily basis.
• Highly organized and detail oriented.
• Excellent communication skills both verbal and written.
• Ability to work as a team member or individually
• Great computer skills.
• Ability to multi-task and work in a fast-paced environment

Benefits

• generous PTO
• Paid Holidays
• a healthcare stipend
• a 401K plan with matching