We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

In Scope Assist day to day operations for the members (OEP’s customers) Mostly back office work and data entry Covers data entry Xero (accounting software work) Statement reconciliation Inbox clearing and manages the work traffic coming in generic inboxes Collections for customers/businesses Job and quote creation Quote follow up Generic follow up – (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications) Invoicing Preparing all completed jobs to invoicing stage Auditing technician’s compliance Generating KPI reports One off report requested by members Receives after hours and/or regular calls depending on the member requirement Makes outbound calls as needed (B2B calls) Skill Requirement Excellent written and verbal communication skills Excellent multi-tasking skills At least 1 year back office experience Experience in customer service is favourable Immediate to advanced computer skills Attention to detail Excellent Multi—tasking skills Join the A-Team and experience the A-Life!