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Full Time Remote Scheduler

Remote · Thailand Full-time

Benefits:

  • Dental insurance
  • Health insurance

Description - Through call, text and email, schedule mobile notary appointments around the country for real estate transactions. Requests are received through our software. Ideal Candidate - Someone who has had Escrow, Notary Signing Agent or Lending experience and enjoys finding solutions for customers. Shifts Available - Full-time, Monday through Friday, 8:00 am - 4:00 pm HST/ 11:00 am - 7:00 pm PST

Responsibilities

  • Schedule inbound notary signing agent appointment requests through our CSN software
  • Coordinate with customers and notaries by phone, email and text
  • Collaborate and communicate with scheduling team through messaging app
  • Work with management to meet customer's needs

Qualifications

  • Three years of customer service
  • Ability to be flexible, handle multiple tasks and show initiative
  • Excellent phone etiquette
  • Excellent verbal and written skills
  • Ability to multitask, organize, and prioritize work
  • Quiet work environment
  • Updated computer (extra monitor is helpful)
  • High-speed internet
  • Working knowledge of standard computer programs (Google Suite, Microsoft Office Suite, etc.)

This is a remote position. Remote Skills: Broadband, Customer Support/Service, Dental Insurance, Escrow, Establish Priorities, Health Insurance, Loans, Microsoft Office, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Schedule Development, Writing Skills About the Company: Cb

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