About the position The Financial Technology (FinTech) Supervisor manages the daily support and maintenance of the financial systems. This role supports UPS users globally and serves as liaison between users, technical support teams, and developers for system enhancements and production issues. The FinTech provides system requirements, designs and develops logic, and tests enhancements for Oracle Fusion Cloud ERP applications as well as projects. This position may supervise specialists and administrative assistants along with other supervisors in the UPS FinTech department. The FinTech Supervisor also establishes policies and procedures regarding administration of these applications. This position communicates with users and recreates issues in a test environment to obtain detailed results and determine root cause of issues. In this role, the FinTech Supervisor provides the IT department with detailed descriptions to reflect system issues.

Responsibilities

• Leads workstream or small level projects within a program
• Coordinates and collaborates with cross functional teams to ensure timely execution of key deliverables
• Documents and submits business requirements
• Reviews and analyzes business requirement requests to determine validity and feasibility
• Configures, tests, and deploys functionality within the Oracle ERP of Cloud applications
• Performs extensive data mining and analysis using SQL & Excel to research and determine the source of errors.
• Conducts and analyzes regression and user acceptance testing to ensure quality assurance.
• Designs, develops, and tests new project requirements.
• Provides internal customer systems support.
• Oversees production environment, processing, and maintenance.

Requirements

• Must have a bachelor's degree (or international equivalent) or be a current UPSer with three years of experience
• Possesses ability to perform data analysis and reconciliations
• Demonstrates intermediate level Microsoft Excel skills
• Displays technical aptitude to quickly learn internal and external systems
• Shows general knowledge of the Oracle EBS and/or ERP SaaS applications licensed by UPS for the Finance function
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice-to-haves

• Bachelor's degree in finance, accounting, accounting systems, information technology or related field
• Capable of creating SQL queries to obtain data required for analysis
• Knowledge of general accounting concepts
• Project Management experience
• Supervisory Experience

Benefits

• Hired applicants may be eligible for medical, dental & vision benefits, Employee Assistance Program, personal/sick paid time, Educational Assistance Program, 401(k) Retirement Savings Plan, vacation, basic life and voluntary group life insurance programs, Health Savings, Flexible Spending and Dependent Care accounts, Discounted Employee Stock Purchase Plan, Adoption Assistance Benefit, and paid holidays.
• This position is eligible for a bonus based on company performance.