Novocure is dedicated to extending the lives of patients battling aggressive cancers, and they are seeking a Financial Coordinator to join their Revenue Operations team. This role involves acting as a key liaison between patients and internal teams, helping patients understand their insurance coverage and financial responsibilities while ensuring a smooth onboarding experience.

Responsibilities

• Serve as a primary point of contact for patients, explaining financial responsibilities with empathy and professionalism
• Conduct insurance benefit verifications, including eligibility and cost-sharing analysis
• Communicate with patients via phone and other channels to gather information and provide updates
• Maintain accurate and timely documentation of all interactions and account updates
• Assist patients with questions related to insurance coverage, billing, and financial processes
• Support team coverage and contribute to a collaborative, service-oriented environment

Skills

• Associate's degree or equivalent experience preferred
• 1-2 years of experience in healthcare, customer service, or a patient-facing role
• Strong communication skills (written and verbal)
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving skills and ability to de-escalate challenging situations
• Familiarity with medical terminology and insurance processes
• Experience with CRM systems, SAP, or similar tools
• Background in healthcare revenue cycle, insurance verification, or patient access

Benefits

• This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits
• Career growth in a mission-driven, innovative healthcare company.

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