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Experienced Remote Data Entry Clerk - CVS Health - Home-Based Work with RxClaim, Clinical Adjudication, and CAPAS Operations

Remote · Vietnam Full-time

Join the CVS Health Team: Empowering Exceptional Customer Service from Home CVS Health is a leading healthcare company dedicated to providing top-notch services to our customers. We're now seeking highly motivated and detail-oriented individuals to join our remote team as Data Entry Clerks. This exciting opportunity allows you to work from the comfort of your own home while being part of a reputable and stable organization. As a Data Entry Clerk, you will play a vital role in supporting our Clinical Adjudication tasks, CAPAS operations, and enterprise requirement determinations. About CVS Health and Our Culture At CVS Health, we're passionate about delivering exceptional customer experiences and improving the health and wellbeing of our communities. Our company values collaboration, accountability, and a commitment to excellence. We're a diverse and inclusive organization that fosters a culture of learning, growth, and innovation. By joining our team, you'll become part of a dynamic and supportive work environment that empowers you to achieve your full potential. Job Summary We're looking for a highly organized and analytical individual to fill a remote Data Entry Clerk position. As a key member of our team, you will be responsible for working on various projects and tasks associated with Clinical Adjudication, CAPAS operations, and enterprise requirement determinations. Your primary focus will be on data entry, documentation, and collaboration to drive project deliverables and ensure seamless operations.

Key Responsibilities

  • Participate in enterprise requirement determinations and Clinical Adjudication tasks, including documentation and root cause analysis of override issues
  • Work on multiple projects and tasks associated with PAs, ensuring timely deliverables and high-quality results
  • Support CAPAS carrier catalog offerings and incorporate progressive enhancements into all elements of CAPAS operations
  • Assist with the implementation of patron PA documents during the Clinical overview part of the member statistics transition process
  • Collaborate with cross-functional teams to drive project goals and objectives
  • Utilize RxClaim and Data Warehouse to run queries and analyze data
  • Develop and maintain excellent communication and organizational skills to articulate complex technical concepts to non-technical users

Requirements and Qualifications

Essential Qualifications

  • 1-2 years of analytical experience working with large data sets for projects or trending/possibility identification
  • Strong attention to detail and ability to work in a matrixed environment
  • Excellent communication and organizational skills, with the ability to articulate complex technical concepts to non-technical users
  • Self-motivated with a strong, effective attitude and ability to work independently

Preferred Qualifications

  • RxClaim experience, particularly in adjudication associated with PA overrides
  • Advanced skills in Microsoft Office Suite, including MS Access database
  • Ability to run queries in RxClaim or Data Warehouse

Skills and Competencies

To succeed in this role, you will need to demonstrate:

  • Analytical and problem-solving skills, with the ability to analyze complex data sets
  • Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams
  • Strong attention to detail and ability to work accurately in a fast-paced environment
  • Ability to work independently and make sound judgments, with a strong sense of accountability
  • Strategic thinking and ability to articulate risks or concerns

Career Growth

Opportunities and Learning Benefits At CVS Health, we're committed to supporting the growth and development of our employees. As a Data Entry Clerk, you'll have access to:

  • Career and cross-training opportunities
  • Colleague Education Program and Partnerships
  • * 401(k) savings plan with dollar-for-dollar organization match up to 5%, after 12 months of service with a minimum of 1,000 hours
  • Employee Stock Purchase Plan with 10% discount

Work Environment and Company Culture

As a remote employee, you'll enjoy:

  • Flexible work arrangements from the comfort of your own home
  • Opportunities to connect with colleagues and leadership through virtual town halls and meetings
  • Access to our Thrive wellness platform to reduce stress, sharpen your focus, and enhance your overall wellbeing
  • Support for you and your loved ones

Compensation, Perks, and Benefits

We offer a comprehensive benefits package, including:

  • Medic

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