Job Description

Join careerzynith: Where Innovation Meets Impact Are you ready to be part of a dynamic team that's transforming the digital advertising landscape? At careerzynith, we're not just building technology—we're shaping the future of how businesses connect with their audiences across the globe. As we continue to expand our Worldwide Partnerships division, we're seeking a talented and motivated Data Analyst & Customer Support Specialist to help drive success for our publisher partners and contribute to groundbreaking innovations in the advertising technology space. If you're passionate about data, thrive in a fast-paced environment, and enjoy helping others succeed, this could be the perfect opportunity for you. This is a part-time position offering a competitive $32/hour rate, located in Kentucky, USA. We believe in work-life balance and offer flexible scheduling to accommodate your professional and personal needs. About careerzynith and Our Mission At careerzynith, we understand that in today's digital age, meaningful connections between businesses and consumers are more important than ever. Our Worldwide Partnerships team works tirelessly to explore new opportunities with our valued partners, supporting Google's own product teams with essential partnerships that help enhance customer experiences across advertising, Search, YouTube, Maps, Travel, Shopping, Payments, and beyond. When you join careerzynith, you become part of a global network that spans thousands of partners, all united by a common goal: delivering exceptional value through innovative solutions. Our teams create product enablement businesses, go-to-market strategies, and hatch business growth for various products. We pride ourselves on fostering a culture of creativity, collaboration, and continuous learning. What You'll Do: Key Responsibilities As a Data Analyst & Customer Support Specialist at careerzynith, you'll play a crucial role in supporting our business clients and driving their success through our advertising and platform solutions. Here's what you can expect: Client Support and Analysis: You'll support business clients by providing comprehensive optimization, reporting, and analysis services. This involves diving deep into data to uncover insights that help our partners maximize their advertising performance. Service Excellence: Maintain exceptional service levels by meeting or exceeding customer satisfaction, timeliness, and productivity goals. You'll be the face of careerzynith for our partners, ensuring their needs are met with professionalism and expertise. Platform Optimization: Support the performance and optimization of careerzynith's advertising and platform solutions. You'll work closely with internal teams to identify areas for improvement and implement strategies that drive results. Technical Consultation: Provide expert consultation and technical support to our Worldwide Partner teams. Your insights will help shape how we serve our clients and improve our overall service delivery. Process Improvement: Contribute to the analysis and optimization of processes, internal tools, and products. You'll identify opportunities for automation and efficiency gains that help scale our operations. Cross-Functional Collaboration: Work seamlessly with teams across the organization to ensure a unified approach to partner success. Your ability to collaborate effectively will be key to delivering comprehensive solutions. What We're Looking For: Essential Qualifications To succeed in this role, you'll need a solid foundation in data analysis and customer support. Here's what we require: Educational Background: A Bachelor's degree or equivalent practical experience. We value real-world skills and knowledge just as much as formal education, so relevant experience can substitute for a degree. Professional Experience: At least one year of experience in account management, operations, project management, or a similar role. This background will help you hit the ground running and understand the nuances of supporting business clients. Analytical Skills: Strong analytical abilities with a knack for turning data into actionable insights. You should be comfortable working with large datasets and drawing meaningful conclusions. Communication Excellence: Excellent verbal and written communication skills. You'll be interacting with partners regularly, so the ability to explain complex concepts clearly is essential. Problem-Solving Mindset: A proactive approach to identifying challenges and developing solutions. We need someone who doesn't ju