Job Summary We are looking for a highly skilled Salesforce Tech Lead with strong expertise in Service Cloud, Lightning Web Components (LWC), and Apex. The ideal candidate should have hands-on experience in designing and delivering scalable Salesforce solutions, leading development teams, and driving best practices across implementations.

Key Responsibilities

Lead end-to-end Salesforce Service Cloud implementations and enhancements Design scalable and high-performance solutions using Apex, LWC, and Lightning Framework Collaborate with business stakeholders to translate requirements into technical solutions Provide technical leadership and mentorship to development teams Review code, enforce best practices, and ensure high-quality deliverables Integrate Salesforce with external systems using REST/SOAP APIs Optimize system performance and ensure platform governance Participate in architecture discussions and solution design reviews Handle deployments using CI/CD tools and manage release cycles Troubleshoot complex technical issues and provide solutions Required Skills & Qualifications 7–10 years of IT experience with at least 4+ years in Salesforce At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.