About the position The Epic Resolute PB Analyst is responsible for the design, build, implementation, optimization, and support of the Epic Resolute Professional Billing application within the Epic electronic health record system. This role partners with revenue cycle operations, clinical departments, IT teams, and leadership to ensure efficient professional billing workflows, regulatory compliance, and revenue integrity. The analyst serves as a subject matter expert for provider billing, charge capture, claims management, reimbursement rules, and reporting. Responsibilities include system configuration, workflow analysis, issue resolution, testing, upgrade support, and ongoing system enhancements. The position requires strong knowledge of revenue cycle processes, payer requirements, and integration points across Epic applications.

Responsibilities

• Analyzing current state business workflows and designing improvements to enhance efficiency and reduce claim denials.
• Coordinate and execute testing plans for system upgrades and patches.
• Working with revenue cycle teams, IT staff, and clinical departments to align system functionality with business needs.
• Performing system upgrades, testing, and maintenance to ensure compliance with healthcare regulations.
• Coordinate with the Epic Training Team to maintain and update user education material
• Follow organizational Application Change Management policies and processes
• Stay up-to-date on changes in healthcare regulations and ensure compliance.
• Develop and maintain policies and procedures to address regulatory requirements.

Requirements

• Bachelor’s Degree required or minimum 4 years of Revenue Cycle experience
• Minimum of 3 years of experience in healthcare IT management, with a focus on Professional Billing.
• Strong understanding of Epic EHR functionality, particularly revenue cycle modules like Epic Resolute Professional Billing.
• Minimum of 1 Epic certification is required in Epic Resolute modules
• Problem-Solving and Analytical Skills: Ability to identify issues, analyze data, and develop effective solutions to improve financial outcomes.
• Familiarity with healthcare financial operations and regulatory compliance.
• Ability to apply and tailor industry best practices to meet client needs.
• Requires excellent oral and written communication skills
• Requires strong problem-solving and analytic skills
• Requires competence with MS-Office products

Nice-to-haves

• Preferred candidate holds Epic certification in Resolute Professional Billing Administration
• Preferred candidate holds certification in Resolute Professional Billing Claims.