This is a remote position. We are seeking a detail-oriented and customer-focused Enrollment Support Representative to assist families throughout the enrollment process. This role serves as a primary point of contact for prospective and current families, providing information, processing enrollment documentation, and ensuring a smooth onboarding experience for students.

Responsibilities

Assist families with enrollment inquiries via phone, email, and online platforms Process enrollment applications and supporting documentation Maintain accurate student and family records Verify registration information and resolve discrepancies Schedule tours, meetings, and enrollment appointments Communicate program information, policies, and requirements Track enrollment status and follow up on outstanding documents Support administrative projects and data management tasks Collaborate with school leadership and teaching staff Provide exceptional customer service to families and community members

Requirements

High school diploma or equivalent required 1+ year of customer service, admissions, enrollment, or administrative experience preferred Strong verbal and written communication skills Proficiency with Microsoft Office and Google Workspace Excellent organizational and time-management skills Ability to manage confidential information professionally Strong attention to detail and accuracy

Benefits

Medical Insurance Dental Insurance Vision Insurance Paid Time Off Paid Holidays 401(k) Retirement Plan Professional Development Assistance Employee Assistance Program Flexible Scheduling Opportunities Employee Childcare Discount