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Director of Operations

Remote · Vietnam Full-time

Contract Options United States → official employment (W-2). Europe → B2B contract. Work Schedule Flexible hours, with core communication between 8:00 AM – 5:00 PM EST. Must be prepared to respond to critical issues outside of these hours when necessary.

About the Role

We are looking for our client for a Director of Operations. This is a rare opportunity to step into a hands-on operational leadership role with a clear path to becoming COO. The right candidate will take ownership of day-to-day execution while building the infrastructure and systems that will allow the business to scale. Candidate Profile 10+ years in the advertising industry. 5+ years of leadership experience (Senior PM, Head of Ops, Lead Media Buyer) in a performance marketing company. Deep knowledge of Meta Ads compliance, loopholes, and infrastructure. Experience managing large budgets ($1M+/month). Strong communication, organizational, and leadership skills. Tools: Meta Ads Manager, Business Manager, RedTrack, Everflow, Voluum, Dolphin{anty}, ClickUp, QuickBooks. Key Responsibilities 1. Infrastructure Ownership Full responsibility for Meta ad account structure, health, supply, and compliance. Manage Meta profiles, Business Manager access, and domain statuses. Ensure risk mitigation against account bans and maintain system stability. 2. Offer Launch, Testing & Optimization Build offer details and compliance sheets. Strategize launch processes with media buyers. Oversee support team account setup. Set up offers in RedTrack and pixels in Everflow. Review creatives for compliance and ensure flawless SOP execution. 3. Leadership & Team Management Conduct weekly team meetings and 1-on-1 performance reviews with media buyers. Manage performance improvement conversations and recommend terminations when necessary. Hire, onboard, and offboard support staff, media buyers, and creative team members. Manage creative workflow and output cadence to meet targets. Oversee the profit-share compensation model, recommend adjustments, and resolve disputes. 4. Operational Systems & Processes Build and refine company infrastructure, SOPs, playbooks, and processes. Manage employee access to tools, software, and accounts. Create and oversee tasks in ClickUp, appointments, and calendars. Track KPIs and compile weekly/monthly reports. Support executives on strategic and operational projects. Assist with hiring and application screening. Leverage AI tools for productivity and automation. Financial Oversight Monitor EPC vs CPC arbitrage and communicate findings. Reconcile spend across media buyer reports, tracking software, and bank statements. Track P&L health per media buyer and offer. Why Join 🚀 Clear path to COO in a fast-growing performance marketing company. 🔑 Key role in building infrastructure and scaling operations. 🌍 International team, flexible culture, and opportunity to shape strategic growth. 💡 Combination of hands-on execution and long-term leadership. If you are an experienced operations leader with a strong background in performance marketing and Meta Ads infrastructure, and you’re ready to take on a pivotal role with the potential to grow into COO, apply now to join our client’s team and help shape the future of their business.

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