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Dedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTE

Remote · Colombia Full-time

Job Title: Dedicated Support Engineer (DSE) / Rocky Linux Consultant Job Summary: SME for Architecture in Linux Red Hat Role: Dedicated Support Engineer – Rocky Linux Infrastructure (Advisory). Duration: 6 months (8 hours a week) Experience: Minimum 10-12+ overall years Centos Red Hat “Fedora” Role Summary

  • Senior Rocky Linux infrastructure advisor providing proactive, strategic guidance
  • Focus on performance, stability, security, and operational excellence
  • Advisory-only role (no hands-on implementation or system administration)

Key Responsibilities

  • Assess Rocky Linux environments and identify optimization opportunities
  • Provide recommendations for compute, storage, and network configurations on Rocky Linux platforms
  • Analyzes the client system and storage performance and suggest Rocky Linux tuning strategies
  • Advise on capacity planning and resource utilization for Rocky Linux systems
  • Recommend operational best practices and incident prevention strategies
  • Guide on automation and workflow optimization in Rocky Linux environments
  • Provide patch management, security hardening, and OS lifecycle planning guidance for Rocky Linux
  • Review documentation and deliver knowledge transfer sessions
  • Prepare written recommendation reports and KPI tracking
  • Participate in regular customer advisory and review sessions

Role Boundaries

  • No hands-on configuration or remediation
  • No system administration or production changes
  • No staff augmentation or 24/7 operational support

Required Skills & Experience

  • Strong hands-on experience with Rocky Linux (mandatory)
  • Enterprise Linux experience (RHEL / CentOS) strongly preferred
  • Solid knowledge of Rocky Linux OS internals and administration concepts
  • Understanding of compute, storage, and networking fundamentals
  • Experience with Linux performance and stability analysis
  • Knowledge of patching, security hardening, and OS lifecycle management on Rocky Linux
  • Ability to produce clear technical recommendations and documentation
  • Strong customer-facing communication and advisory skills
  • Senior-level experience in enterprise infrastructure environments

Preferred

  • Rocky Linux / RHEL certifications (RHCE/RHCSA or equivalent)
  • Experience in consulting or advisory roles

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