Hi, I'm Bharanidharan, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. Position Overview We are seeking an experienced Data Architect to provide leadership, process expertise, and technical guidance in designing and evolving enterprise data solutions. This role will define and direct changes in business processes, database technologies, and data warehouse solutions while collaborating with application architects and business leaders across the Technology and Product organization (TAP). The Data Architect will work independently to drive improvements in data architecture, reporting capabilities, analytics, and overall business processes.

Key Responsibilities

Define and lead changes in business processes, database architecture, and data warehouse technologies. Design and implement scalable, resilient database solutions using PostgreSQL and SQL Server. Lead database resiliency, disaster recovery, and failover initiatives. Develop and maintain enterprise data models and Data Lake architectures. Collaborate with application architects, Directors, and Senior Managers across Customer Care, Product, and Technology domains. Provide subject matter expertise in data architecture, reporting, analytics, and process optimization. Lead cross-functional projects and technology initiatives across the Technology and Product organization (TAP).

Qualifications

Bachelor's degree in Computer Science, related field, or equivalent experience. 12+ years of overall IT experience with 2+ years of experience as a Data Architect. 7+ years of experience with database resiliency, disaster recovery techniques, and failover capabilities. Hands-on experience with Database Architecture, Data Modeling, AWS, PostgreSQL, and SQL Server. Experience designing and implementing enterprise database and data warehouse solutions at an Architect level. Experience with Data Lake technologies and proficiency in Power BI. Familiarity with at least one of the following data platform technologies is preferred: Astronomer, dbt, or AWS MWAA. Experience with Data Analytics and reporting solutions is a plus. Flexible to work second shifts aligned with 3:30 PM IST to 12:30 AM IST. Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.