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Customer Service Associate - Loan Origination (Seasonal | Remote)

Remote · Ghana Full-time

Customer Service Associate (Seasonal | Remote) $15.00/hour | Full-Time | Monday–Friday, 1130 AM – 800 PM ET Read This First — This Role Isn’t for Everyone This is a high-volume call center role with constant inbound calls for most of your shift.

  • Seasonal/temporary position
  • You will be on the phone the majority of your day
  • Remote (on-shore only) — reliable internet required + backup connection (hotspot and alternate location) What You’ll Do
  • Handle back-to-back inbound calls from customers
  • Assist with loan applications and documentation
  • Resolve issues quickly and professionally
  • Follow structured workflows and log all interactions accurately What It Takes to Succeed
  • You can stay focused and professional during repetitive, high-volume work
  • You manage time well and don’t fall behind when call volume spikes Requirements (Non-Negotiable)
  • 2+ years inbound call center experience
  • 1+ year financial services experience
  • Strong communication skills
  • Ability to work independently in a remote environment
  • Must be on-shore in the Contiguous United States (48 states) Technical Requirements
  • Reliable high-speed internet
  • Backup connection required (hotspot or alternate workspace)
  • Personal laptop for training (equipment provided after) Pay $15.00 per hour Work Location Remote Apply To this Job

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