MSI Reproductive Choices UK is seeking a Client Care Coordinator to join their award-winning contact centre, where you will play a vital role in supporting clients during important and emotional moments. The role requires compassionate communication and a proactive approach to ensure every conversation is handled with empathy and care.

Responsibilities

• Supporting clients during important and often emotional moments
• Ensuring every conversation is handled with empathy and care

Skills

• Compassionate and confident communicators
• Proactive approach
• Genuine desire to help others

Benefits

• Blue Light Card discounts
• Up to 5% employer pension contribution
• Long‑service recognition
• Access to Doctor Line for GP phone consultations
• A 24/7 Employee Assistance Programme
• Support from trained Mental Health First Aiders
• A paid day off for your birthday
• Consistent scheduling
• Competitive family‑friendly benefits
• Paid training
• Opportunities for accredited development
• Clear pathways for progression
• Option to move into hybrid working after 5 months onsite

Company Overview