About the position As the Crisis Response Advocate, you will provide crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat. Your Schedule: Full Time Saturday -Wednesday 12:00 a.m.-9:00 a.m. Work Model: Hybrid Local Travel: 100%, as needed for hospital accompaniment while on shift.

Responsibilities

• Provide hospital accompaniment, crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed.
• Provide crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.
• Conducts danger assessment and creates safety plans with survivors in high risk cases.
• Communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.
• Coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.
• Attend mandatory monthly meetings and trainings with Manager of Hospital Accompaniment & Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned.
• Mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate.
• Maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.
• Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised.

Requirements

• Bachelor’s Degree in Social Sciences, Psychology, Counseling, Public Health, Sociology, Social Work, Criminal Justice.
• Two years of experience working within a social services setting or comparable.
• Proficiency within Microsoft Office specifically Excel and Outlook and internal database programs.
• Computer savvy able to learn new applications and systems quickly.
• You have a valid Texas driver's license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.

Nice-to-haves

• Bilingual in both English and Spanish, able to read, speak, and write in both languages fluently, preferred.

Benefits

• Hourly Compensation: $18.04 hourly
• Pay schedule: semi-monthly
• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, up to 3 personal holidays per year, 15 paid Vacation days per year, approx. 7 hours per month of accrued Sick days
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
• Company paid Life Insurance
• Company paid Long Term Disability
• Employee Assistance Program