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Consultant II - Epic Revenue Cycle - Healthcare Technology

Remote · Malaysia Full-time

Job Family: Technology Consulting Travel Required: Up to 50% Clearance Required: None Guidehouse’s Health IT Solutions team works with clients to measurably improve their technology outcomes through a mix of IT strategies, improvement in IT operations, and adoption of technology initiatives. By leveraging a deep understanding of health system IT operational best practices supported by data, Guidehouse propels IT operational improvement and technology adoption across departments and service lines at client organizations. What You Will Do: We are seeking a Consultant with Epic revenue cycle experience to support implementation and optimization efforts for healthcare clients. This role involves hands-on participation across revenue cycle functions—from front-end patient access through billing and collections—working under the guidance of senior team members to support successful project delivery.

Key Responsibilities

Support configuration and optimization of Epic revenue cycle applications across front-end, middle, and back-end functions Participate in Epic implementation or optimization projects as part of a project team Assist with current-state workflow analysis and contribute to system-enabled improvement recommendations Build, test, and validate Epic functionality including Patient Access, HIM, Hospital Billing, Professional Billing, and Resolute applications Support development and delivery of end-user training materials and sessions Document workflows, system configurations, and project artifacts Collaborate with project team members, client stakeholders, and technical resources Provide support during go-live activities, including issue tracking and resolution support Help identify system or workflow issues and escalate as needed Contribute to internal knowledge sharing and best practice documentation What You Will Need: Education Minimum of an Associate's degree required (Healthcare, Business, Information Systems, or related field preferred) Experience 2+ years of hands-on Epic revenue cycle experience Experience supporting revenue cycle functions across the end-to-end continuum, with emphasis on back-end operations (billing, collections, denials) Involvement in at least one Epic implementation or major optimization effort Experience working in a consulting, analyst, or operational support capacity Technical & Functional Skills Working knowledge of Epic revenue cycle applications Understanding of revenue cycle workflows, reimbursement models, and compliance Ability to analyze, configure, and optimize workflows and system settings Experience with reporting, analytics, or performance monitoring within Epic Travel Ability and willingness to travel up to 50%, based on client and project needs What Would Be Nice To Have: Bachelor's degree preferred Epic certification in one or more revenue cycle applications (Resolute Hospital Billing, Resolute Professional Billing, Cadence, Prelude, Revenue Guardian, or HIM) Experience with Epic Tapestry, Welcome, or Claims and Remittance applications Knowledge of payer contracting and denial management strategies Experience with Epic upgrades and application updates Consulting or client-facing experience The annual salary range for this position is $68,000.00-$113,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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