{SG&A} Job Summary: The Inside Sales Executive will manage the day-to-day relationships with new and existing Tier 4 customers with the objective of growing sales year over year. This position serves as the key liaison between Customer Service, Production, Sales, and Graphics and is a true Account Manager. Job Duties: Customer Relationship: Consistently communicate and exhibit through service to every customer that they are valued, and their satisfaction is vital to our organization. Use intimate knowledge of the customer's business to be proactive and grow year over year sales. Inside Sales: Leadtheoverallsales activities of assignedcustomeraccounts,includingpersonalphone calls, emails, coordinating marketing communications support and strategies. Financial: Provide input into the annual plant sales budget and monthly forecast for Tier 4 customers. Ensure customer billings and pricing are accurate. Coordinate A/R process with accounting to ensure timely payments from customers. Ensure consolidation of shipping information, including cost management activities. Processes: Perform and/or coordinate order process and systems, including but not limited to: Leverage Salesforce platform to document and record key day to day sales activities, ensure artwork, job jackets, production estimates, work and shipping instructions are processed in a timely manner in accordance with company standards and a continual focus on process improvement.