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Commercial Auto Claims Adjuster - Remote

Remote · New Zealand Full-time

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Commercial Auto Claims Adjuster - Remote Requisition Number R6951 Commercial Auto Claims Adjuster - Remote (Open) Location Nevada - Home Teleworkers Additional Locations Arizona - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 19 more} Job Information We are Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Auto Claims Adjuster. If you are a driven, adaptable, and organized individual with a desire to work in a fast-paced, innovative environment, we would love to hear from you. Hablas Espanol? Estamos buscando agentes de reclamaciones bilingues! No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminologia de aseguranza en ingles y espanol. Your Role: As a Commercial Auto Claims Adjuster, you will handle routine non-complex to moderately complex non-injury Commercial and Specialty claims. You are responsible for opening, investigating, evaluating, and settling auto claims and ensuring compliance with Department of Insurance and other statutory requirements. At a proficient level, you will adjust higher-complexity liability claims including property damage claims and total losses. You will be responsible for verifying coverage on policies with standard commercial symbols and/or specialty exposures. For claims with injury assigned to a casualty adjuster, you will service the physical damage exposures in collaboration with the casualty adjuster. Virtual, on-camera training: Our paid training program is scheduled to begin on Monday, February 24th. Training schedule: Monday-Friday from 8:00 am to 5:00 pm Pacific Time. Your work: Contacts insureds, claimants, and other involved parties to confirm loss details and applicable policy coverage. Explains claims process, next steps, and outcomes to involved parties. Is the primary point of contact for auto physical damage questions. Investigates, evaluates, negotiates, and settles first- and third-party auto/property damage claims from start to finish. Takes inbound calls from customers and maintains an inventory of pending claims. Conducts coverage and liability investigations. Advises customers of available benefits, coverages, and liability outcomes. Coordinates and oversees the claims process; keeping customers informed. Negotiates estimating damages and supplements. Validates reparability and monitors repairs. Arranges towing, storage, and rental vehicles as needed. Addresses subrogation and total loss responsibilities. Ensures the insurance program agreements and Claim Service Level agreements between external clients and Mobilitas Insurance are adhered to. Ensures compliance that specific state regulations and/or policy provisions is completed with needed file documentation and appropriate correspondence. Supports other areas of claims as needed. Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.). Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.). Travels as needed for role, including divisional / team meetings and other in-person meetings. Fulfills business needs, which may include investing extra time, helping other teams, etc. Required Experience, Education and Skills: High School Diploma/GED or a minimum of one year of

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