Job Description:

• Responsible for utilizing financial knowledge to educate and inform students of their financial status
• Collect outstanding Student Payment plans and set up payment arrangements
• Follow established collections processes for current and former students
• Perform telephone, mail, and email contact attempts to collect account balances
• Track and achieve weekly and quarterly metrics for collections
• Work with students to establish payment plan arrangements
• Maintain accurate notes for all accounts receivable balances
• Assign out of school student accounts with Collection Agencies if needed
• Perform analyses for management regarding collection trends and agency performance
• Educate and counsel students about their account balances and payment plans

Requirements:

• 3+ years of collections or business/accounting related work experience required
• Knowledge of Fair Debt Collection Practices Act (FDCPA) is desired
• Clear and professional verbal, written, and interpersonal communication skills
• Excellent organization and time management skills
• Strong analytical and problem-solving capabilities
• High level of professional ethics and etiquette
• Ability to maintain the highest level of confidentiality
• Proficient in Microsoft Office Suite and the ability to utilize multiple systems
• Ability to work independently and as a part of a team
• HS Diploma required

Benefits:

• This is a remote/temporary position that runs for 1-3 months
• Provides competitive remuneration and flexibility of working hours