About the position Journey Nursing Services aims to provide people-centered care with a holistic approach, focusing not only on the patient but the entire care system. We are committed to empowering our employees for growth and addressing the nursing crisis. Our core values include culture and inclusion, believing everyone deserves great care from qualified staff. We foster a team values system where every voice matters and is respected. As an expanding company offering personalized and holistic private duty nursing, Nurse delegation, and Nursing pool services, we provide significant growth and opportunity. This is a veteran-owned and operated company. The Clinical Care Coordinator position is a split role involving both administrative and caregiving responsibilities.

Responsibilities

• Support, lead, and train caregivers in the field.
• Assist in the patient admission process and provide hands-on patient care at the place of assignment.
• Conduct frequent visits to client homes for plan of care updates, staff training, compliance requirements, skilled nursing visits, and shift coverage as needed.
• Identify and address staffing difficulties proactively and request job placements.
• Collaborate with the caregiving team and family to ensure appropriate and adequate staffing.
• Investigate all unfilled shifts and take appropriate actions.
• Serve as a backup trainer for offered courses.
• Foster a high-performing culture of excellence to drive employee engagement and ensure reliable, safe, high-quality patient care.
• Assist with administrative tasks, record keeping, and documentation.
• Perform other job-related duties as needed.
• Perform hands-on patient care in various settings (in-home, facility, or adult family home).
• Provide quality care that promotes patient rights, dignity, freedom of choice, and individuality.
• Offer individualized attention and encourage patients to maintain their highest practical physical, mental, and psychosocial well-being.
• Ensure individualized care plans are followed.
• Report any changes in patient condition or needs to the nurse supervisor.
• Assist with Activities of Daily Living (ADLs), including grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion, and communication.
• Promote skin integrity to prevent pressure ulcers and other skin damage.
• Treat patient property with respect.
• Perform delegated tasks assigned by the nurse, including taking vital signs, weighing residents, and applying creams/ointments.
• Lift up to 50 lbs using proper body mechanics or lifting devices.
• Follow safety and infection control procedures, including hand washing, glove use, and proper disposal of materials.

Requirements

• High school graduate or G.E.D. certificate.
• CNA or HCA license to provide home care in Washington State.
• At least 1 year of experience as a Certified Nursing Assistant or Home Care Aide (in homes or facilities), or other applicable experience.
• Technology Savvy.
• Understanding of Microsoft Office: Word, Outlook, Excel.
• Must be listed in good standing with the Washington DSHS Background Check System.
• Ability to read, write, speak, and understand English.
• Must have transportation to and from job.
• Valid driver's license and car insurance.
• Active CPR and First Aid or BLS card.

Nice-to-haves

• EMR experience a plus.
• Population-specific experience (e.g., dementia, Parkinson's, hospice/end-of-life care) is a plus.
• RN delegation certificate is a plus.
• May complete training through Journey Nursing Services.

Benefits

• 0.5 paid sick time off every 20 hours worked.
• PTO accrued at 0.038 per hour (equivalent of 80 hours annually based on a 40-hour work week).
• Benefits eligible to use after 6 months.
• 401(k) (Benefits eligible after 3 months of work).
• Employee Medical, Vision, and Dental Insurance (Benefits eligible after 60 days of work).
• 12 days off for holiday office closures.
• On-call is still required.