Job Description:

• Providing best in class client service by exceeding client expectations for a book of business representing clients of various size, scope, and geographic locations through effective project management and proactive strategy
• Participate in setting strategy for clients pertaining to Human Capital Risks including Human Capital strategy, Benefits, Compliance, Change Management, and Communications while engaging appropriate subject matter experts
• Resolve client, vendor-related day-to-day service issues
• Manage entire client service experience
• Create relationships with various client stakeholders from executive leadership to support staff
• Be able to proactively project manage client service plans and needs and be willing to take responsibility for ensuring the team meets project deadlines
• Maintain open and transparent communication with the entire HCR team, and be able to discuss timelines and set clear expectations for deliverable due dates
• Assist in the management of the employee benefits plan renewal or vendor sourcing process
• Display knowledge and understanding of transparent health benefit strategies, including: Alternative funding mechanisms, including level funding and self-funding
• Ensure project management of renewal/vendor sourcing activities

Requirements:

• Bachelor’s degree in finance, business, marketing, risk management, or human resources management
• Minimum 5-10 years of industry experience
• Ability to multi-task and prioritize client needs in a fast-paced work environment
• Strong organization skills and process oriented
• A self-motivated individual who is willing to work in a team environment and do what it takes to get the job done
• Outstanding communication skills both oral and written essential

Benefits:

• bonuses
• benefits