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Channel Operations Analyst Level 2

Remote · Philippines Full-time

A leading organization in distribution and data management is seeking a Channel Operations Analyst Level 2 to join their remote team. Looking for only EST/CST candidates. This temporary role supports third-party distribution channels by enhancing data accuracy, streamlining processes, and fostering cross-team collaboration. This is an excellent opportunity for a seasoned professional looking to make an impact in a dynamic environment. There is no application deadline for this role. *Channel Operations Analyst Level 2 Responsibilities:* * Provide daily support to ensure data alignment and reconciliation between internal systems and external distribution partners.

  • Monitor and validate data across third-party platforms, escalating discrepancies as necessary.
  • Collaborate with Sales, Analytics, and other internal teams to facilitate channel processes and address operational inquiries.
  • Assist with multiple operational initiatives, representing MHE's distribution activities externally and working with stakeholders internally as a subject matter expert.
  • Engage with Sales and GTM teams to support channel operations and escalate disputes as directed by leadership.

*Channel Operations Analyst Level 2 Qualifications:* * Bachelor's degree in a related field or equivalent experience.

  • Over five years of relevant experience managing distribution or data operations.
  • Demonstrated analytical and problem-solving capabilities with a keen eye for detail.
  • Proficiency in data management tools such as Excel (including advanced formulas and pivot tables); familiarity with CRM or ERP systems is preferred.
  • Experience managing and reconciling large datasets across various platforms.
  • Strong verbal and written communication skills for effective collaboration with internal teams and external partners.
  • Proven ability to identify operational inefficiencies and implement process improvements.
  • Capacity to handle multiple priorities in a fast-paced, deadline-oriented setting.
  • Basic knowledge of data governance, metadata management, and system integrations is a plus.

*Perks and Benefits:* * Medical, Dental, and Vision Insurance.

  • Life Insurance.
  • 401(k) Program.
  • Commuter Benefit.
  • eLearning and Ongoing Training.
  • Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

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