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Business Development Specialist (Healthcare, Hybrid) - NYC

Remote · Australia Full-time

Phamily is a leading AI-based care management company serving healthcare providers, and they are seeking a Business Development Specialist to help grow within specialty practices. The role involves converting high-intent leads into qualified meetings, navigating decision-makers, and collaborating with AEs and Marketing to improve conversion metrics.

Responsibilities

  • Convert high-intent leads into qualified meetings through thoughtful, multi-channel outreach
  • Confidently navigate gatekeepers to reach clinical and operational decision-makers
  • Personalize messaging based on specific specialty workflows and real clinical challenges
  • Partner with AEs and Marketing to refine targeting and improve conversion metrics
  • Research accounts and build structured outreach strategies, avoiding "spray-and-pray" tactics
  • Use HubSpot and AI tools to scale outreach while maintaining a high-quality human touch
  • Continuously test, learn, and iterate on your approach based on performance data
  • Maintain meticulous documentation of sales activities to ensure seamless account handoffs

Skills

  • 1–3+ years in B2B sales, business development, or a similar performance-driven role
  • High comfort level with cold calling, persistence, and managing long-cycle follow-ups
  • Strong communicator with the executive presence to engage healthcare stakeholders
  • Structured thinker who can prioritize, test, and iterate on sales playbooks
  • Tech-forward mindset, enthusiastic about using CRM and AI tools to improve efficiency
  • Bachelor's degree in business, marketing, or a related field
  • Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out
  • Prior experience in healthcare or medical sales (specifically Cardiology or Nephrology)
  • Previous experience in a high-growth SaaS startup environment
  • Advanced proficiency in HubSpot or similar CRM sequencing tools

Benefits

  • Potential to earn equity based on performance
  • Medical, dental, and vision coverage for employees and dependents at a nominal cost
  • Paid maternity leave
  • FSA and Dependent Care account options
  • 401(k) Eligibility after 6 months of full-time employment
  • Collaborative, mission-driven work environment

Company Overview

  • Phamily is a provider of a patient engagement platform intended to make ccm possible and profitable. It was founded in 2013, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 51-200 employees. Its website is https://phamily.com/.
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