Job Description

The Business Analyst serves as a critical bridge between business stakeholders and product teams, specializing in deep analysis, process understanding, and requirements clarification. This role focuses on discovering and documenting the 'why' and 'how' of business needs, providing comprehensive analysis that enables Product Owners to make informed product decisions. █ Core Responsibilities 1. Discovery & Requirements Elicitation Conduct stakeholder interviews to understand business needs, pain points, and objectives Facilitate discovery sessions and workshops to gather comprehensive requirements Document business requirements in clear, structured Business Requirements Documents (BRDs) Translate complex business concepts into understandable requirements for technical teams 2. Process Analysis & Optimization Map current state business processes and identify inefficiencies Design future state processes that optimize business operations Conduct gap analysis between current and desired states Assess feasibility of proposed solutions from a business perspective 3. Analysis & Decision Support Perform detailed business and data analysis to support product decisions Present options analysis with pros, cons, and recommendations to Product Owners Conduct impact analysis for proposed changes or new features Provide competitive research and market analysis as needed 4. Product Owner Support Assist Product Owners with user story development when requested (supporting role) Review acceptance criteria for completeness and clarity Provide detailed requirements specifications that feed into product backlog items Support backlog refinement by providing analytical insights 5. Testing & Validation Plan and coordinate User Acceptance Testing (UAT) activities Facilitate the execution of acceptance testing to verify solutions meet business requirements Coordinate with end users for feedback and validation Document test results and work with PO on acceptance decisions 6. Documentation & Knowledge Management Create and maintain comprehensive business process documentation Develop system requirements specifications and functional specifications Maintain requirements traceability throughout project lifecycle Ensure knowledge transfer to teams and stakeholders █ Key Deliverables Business Requirements Documents (BRDs): Comprehensive documentation of business needs and requirements Process Maps & Diagrams: Current and future state process documentation Gap Analysis Reports: Detailed analysis of gaps between current and desired states Feasibility Studies: Assessment of solution viability from business perspective Options Analysis: Comparative analysis of solution alternatives with recommendations Test Plans & Scenarios: UAT planning documentation and test case scenarios System Requirements Specifications: Detailed functional and non-functional requirements Stakeholder Reports: Regular updates on analysis findings and project progress █ Required Skills & Qualifications Education & Experience Bachelor's degree in Business, Information Systems, or related field 3-5 years of experience as a Business Analyst or similar role Experience working in Agile/Scrum environments preferred Technical Skills Strong requirements elicitation and documentation skills Process mapping and business process modeling (BPMN, flowcharts) Data analysis and interpretation skills Proficiency with analysis tools (Visio, Lucidchart, Excel, SQL) Experience with requirements management tools (Jira, Confluence) Core Competencies Critical Thinking: Ability to analyze complex problems and identify root causes Stakeholder Management: Build relationships and facilitate productive discussions Communication: Excellent written and verbal communication skills Attention to Detail: Thoroughness in documentation and analysis Domain Knowledge: Understanding of relevant business domains and industry practices Facilitation: Ability to lead workshops and guide discussions to productive outcomes Adaptability: Flexibility to work across different projects and business areas All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.