Business Analysis Associate I - Monday to Friday, Between 7:00AM – 5:00PM Eastern Pay range: $28.41 - $34/ hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

• Prepare and present status of various metrics, data/business analysis to Quest senior leadership.
• Utilize relevant systems and tools to identify and/or test opportunities for efficiency improvements
• Recognize and pursue continual improvement of inefficiencies in processes (operational or technical)
• Collaborate with other business units and departments on best practice
• Schedule and ad hoc auditing of various systems/databases
• Preparation of reports as needed by management
• Identification/communication of billing and reimbursement issues to management
• Prepares and coordinates presentations/trainings to be used as an educational resource
• May involve some interfacing with clients, managed care customers, IT resources and others when needed
• Assignment of special projects as needed
• Analyze and problem-solve

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

• High School Diploma/GED (or higher)
• 3+ years of related experience in billing, insurance and third-party receivables or clinical laboratory healthcare industry, database experience OR Bachelor’s Degree in lieu of experience
• Beginner level of proficiency with PC based software programs and automated database management systems. Such as but not limited to the following: Outlook (email and calendar), Excel (pivot tables and formulas), Access (pulling database data and queries), PowerPoint, SQL Queries
• Ability to start workday by 8:30AM EST
• Must reside near a Quest Diagnostics Laboratory site or Norristown, PA

Preferred Qualifications:

• Intermediate to advanced level of proficiency with PC based software programs and automated database management systems. Such as but not limited to the following: Outlook (email and calendar), Excel (pivot tables and formulas), Access (pulling database data and queries), PowerPoint, SQL Queries
• Working knowledge of Health Plan reimbursement, medical terminology, ICD-10, EDI/HIPAA transmission files, CPT and HCPCS coding
• Experience with Quest Billing System (QBS) and/or other enterprise billing systems
• Bachelor’s Degree in STEM major

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location where Quest Diagnostics approved high-speed internet connection or leverage an existing high-speed internet connection
• All Telecommuters will be required to adhere to Quest Diagnostics’ Telecommuter Policy.