The Billing and Revenue Analyst is responsible for supporting billing accuracy, revenue recognition, and financial reporting related to customer transactions. This role ensures compliance with accounting standards, improves billing processes, and provides insights into revenue trends and performance. The Billing and Revenue Analyst will support initiatives that balance operational excellence and technological advancement, ensuring alignment with business objectives and industry standards. Key Duties Billing Operations Support end-to-end billing processes, including invoice generation, validation, and distribution Review contracts and pricing terms to ensure accurate billing setup Resolve billing discrepancies, disputes, and customer inquiries Partner with sales, customer success, and operations to ensure alignment on billing terms Revenue Recognition & Accounting Prepare and post journal entries related to revenue, deferred revenue, and accruals Reconcile billed vs. recognized revenue and investigate differences Support monthly, quarterly, and annual close processes Track and analyze revenue trends, variances, and key performance indicators (KPIs) Payments Operations & Strategy Ensure operational processes are streamlined, automated where possible, and scalable to support growth Partner with cross-functional teams including Finance, IT, Product, and Operations to implement payment solutions and improvements Drive a culture of continuous improvement, innovation, and accountability within the team Controls & Compliance Maintain and improve internal controls over billing and revenue processes Ensure compliance with audit requirements and support external/internal audits Document processes, policies, and procedures Assist with system implementations or upgrades, specifically “Project Lighthouse” Education/Training Bachelor’s degree in Finance, Accounting, Business, or related field Two to five years of experience in accounting, payments or finance operations, preferably in healthcare or technology sectors Required Work Experience/Skills Excellent analytical and organizational skills Proficient in database and accounting computer application systems Excellent written and verbal communication skills Process-oriented with a focus on accuracy and controls Ability to manage multiple priorities in a fast-paced environment Discretionary Judgment Uses independent judgment and discretion based on the employee’s experience in the position and knowledge of the products, equipment, and services Uses good judgment and possesses ethical work values Physical Demands, Working Conditions, and General Employment Guidelines Moderate or high levels of stress may be experienced in the performance of the job Position is performed in a general office, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs Equipment Daily use of Microsoft Teams (phone), computer, printer, and other routine office equipment. Must have reliable and consistent internet access Safety to Self and Others Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment Working Conditions/Hazards Position is performed in an open office environment or approved remote work location Work Location RedSail Office or Remote