Job Description:

• Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support.
• Translate healthcare program requirements into clear operational workflows that can be executed reliably by the Care Coordination team.
• Maintain operational visibility into MTM program execution and ensure care coordination workflows remain aligned with program requirements.
• Ensure healthcare operations support accurate claims submission and efficient reimbursement cycles.
• Ensure healthcare operations meet regulatory, compliance, and payer requirements.
• Build scalable operational infrastructure to support healthcare program growth.

Requirements:

• 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management
• Experience working with healthcare payers, providers, or value-based care programs
• Proven experience managing frontline operational teams
• Strong understanding of healthcare workflows and HIPAA compliance requirements
• Demonstrated ability to translate contractual or clinical requirements into operational processes
• Highly organized, detail-oriented, and execution-focused
• Comfortable operating in fast-paced, evolving environments
• Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platforms

Benefits:

• 🩺 Health Insurance coverage
• 🌅 401k Plan
• 📈 We grow, you grow: Stock Options Plan granted on Day 1
• 🌟 Eligible for a bi-annual performance bonus
• ⛱ PTO policy and paid sick days
• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
• 🐣 Paid Family leave
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle
• 👩🏾‍🏫 Personalized Spanish coach
• 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!