Highmark Health is seeking a highly motivated and detail-oriented individual to join our team as an Associate Medical Record Retrieval Specialist. In this role, you will play a crucial role in helping us obtain and organize vital medical records for our patients. We are looking for someone who is passionate about providing exceptional customer service and has strong organizational skills. If you are eager to contribute to the healthcare industry and possess the required qualifications, we invite you to apply for this exciting opportunity. Retrieve medical records: The primary responsibility of the Associate Medical Record Retrieval Specialist will be to retrieve medical records from various healthcare facilities and providers. Organize and maintain records: The candidate will be responsible for organizing and maintaining medical records in an accurate and timely manner, ensuring that they are easily accessible for healthcare professionals. Communicate with healthcare providers: The candidate will be responsible for communicating with healthcare providers to request and obtain necessary medical records for patients. Maintain confidentiality: The candidate will be responsible for maintaining strict confidentiality and adhering to HIPAA regulations when handling sensitive medical information. Provide exceptional customer service: The candidate will be expected to provide exceptional customer service to patients and healthcare providers, responding promptly and professionally to any inquiries or concerns. Collaborate with team members: The candidate will work closely with other team members to ensure efficient and effective record retrieval and organization. Meet deadlines: The candidate will be responsible for meeting deadlines and ensuring that all medical records are obtained and organized within the specified time frame. Attention to detail: The candidate must have a strong attention to detail to ensure accuracy and completeness of all medical records. Troubleshoot issues: The candidate must be able to troubleshoot any issues that may arise during the record retrieval process and work towards finding a solution. Contribute to healthcare industry: The candidate will have the opportunity to contribute to the healthcare industry by ensuring that vital medical records are obtained and organized for patient care. Possess required qualifications: The candidate must possess the required qualifications, including a background in healthcare or medical records, to effectively perform the job responsibilities. Embrace company values: The candidate must embrace the values of Highmark Health, including integrity, innovation, and collaboration, in all aspects of their work. Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.