RDSolutions is a company that provides consultation and critical data services to retailers, helping them adapt to the omni-channel shopping experience. The Associate Delivery Manager will ensure client needs are met, maintain data integrity, and facilitate communication between teams to enhance client deliverables.

Responsibilities

• Review data quality and make recommendations to improve the quality of our data deliveries
• Maintain the integrity of client data required to meet client deliverables
• Conduct quality checks and statistical analysis of data deliverables prior to client delivery
• Create schedules of data collection to meet the data requests for the client. Determine optimal data collection sites, audits type, data collection methodology and frequency to meet client needs
• Approve invoices and ensures billing accuracy for all completed jobs
• Facilitate communication with Field Operations team on all new client requests and ensure successful implementation of processes for onboarding new client work
• Identify opportunities for process improvements
• Conduct ad hoc data inquiries initiated by the client. -add assignments
• Foster collaboration across disciplines (i.e. Field Operations and Sales Team) to drive increased RetailData value proposition to our clients
• Other duties as assigned

Skills

• Bachelor's degree in Business or related field
• Minimum of 1-2 years of account management experience; or equivalent combination of education and experience
• Ability to work independently in a fast-paced environment
• Aptitude for independent troubleshooting
• Ability to build and maintain strong internal and external relationships
• Excellent communication and presentation skills
• Strong attention to detail, independent time management & proven ability to meet deadlines
• Strong computer skills (Microsoft Office, extensive use of Excel & Outlook needed)

Benefits

• A competitive hourly pay rate.
• Comprehensive benefits package including medical, dental, vision, 401(k) with match, and more.
• An international and diverse work environment.
• Opportunity to begin making immediate contributions to the organization.
• Tue-Thu in office hybrid

Company Overview