About the position This position can be located in any of our five office locations (South Sioux City, NE; Knoxville, TN; Bloomington, IN; Arlington, TX; or Boise, ID) and offers an optional hybrid work schedule, with three days working in the office and two days working remotely. Are you a problem solver who thrives on discovering solutions to complex issues? Are you looking for career stability, work-life balance, and a steady income while maintaining the autonomy to make your own decisions? Join our Cargo team as an Associate Claims Specialist. You'll be joining a stable employer who is also an industry leader. You'll have room for growth and the support of the company as you develop in your role. As a Cargo Claims Adjuster, you will work closely with the customers we insure to resolve their cargo claims. You will use analytical and investigative skills to examine, negotiate, and settle claims while determining liability and coverage. We provide a comprehensive training program for our new hires to help set them up for success.

Responsibilities

• Investigate, evaluate, negotiate and settle physical damage and cargo claims.
• Document claim events and payments.
• Negotiate fair and equitable settlements and authorize payments.

Requirements

• 1-5 years claims adjusting experience
• Ambition and a desire to learn.
• Solid communication, critical thinking, and negotiation skills.

Nice-to-haves

• Knowledge of the commercial trucking industry is a plus.

Benefits

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match
• 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)