Ready to take your analytical skills to the next level? Join us as an AR Credit & Collections and play a vital role in strengthening customer relationships while driving financial performance in a dynamic, remote environment! You will be the "detective" of our AR function - reviewing invoice reports to identify failures, troubleshooting technical discrepancies, and digging into the "why" behind unapplied cash or duplicate payments in our COE accounts. Responsibilities: This role is perfect for someone who loves to "put the puzzle pieces together." You will: Troubleshoot & Research: Review invoice reports to identify failures, resolve billing errors, and update POs to ensure seamless payment cycles. Customer Advocacy: Speak directly with customers to advise on account status, resolving issues with a professional and customer-centric approach. Cash Maintenance (COE): Research unapplied cash, duplicate payments, and returned credits to determine the "why" and keep the books clean. Drive Metrics: Prioritize daily outreach to reduce DSO (Days Sales Outstanding) and meet monthly collection goals. Risk Analysis: Recommend credit line adjustments and create workout plans for distressed accounts to mitigate financial loss. Why Join Us? (Benefits & Perks) Flexibility: Work Monday to Friday with flexible hours (7-5:30 PM CST). Time Off: We enjoy all Colombian Holidays off - no weekend work! Growth: Access to free English courses to keep leveling up your skills. Extra Pay: Benefit from a Prima Extralegal. Fully Equipped: We provide all the equipment you need to succeed from home. Professional Development: Clear long-term objectives to decrease AR and master customer reporting. If you are a resourceful professional who thrives on precision and proactive problem-solving, apply today! Requirements: Strong English proficiency (B2+) is a must-have. Advanced Excel skills are a must. Must reside in Medellin or Bogota. Bachelor’s degree in Business, Accounting, Finance, or 1–2 years of equivalent experience. Knowledge of Oracle, SAP, or similar ERP systems is a huge plus. Proactive, resourceful, and intuitive. You should be able to navigate challenging systems independently while being a great team player.