5+ years of experience as a Scrum Master, preferably in the BFSI sector IT/technology background in both education and experience — this is not a process-only role Strong experience with Agile practices and frameworks — Scrum, Kanban, SAFe ceremonies In-depth working knowledge of Jira Cloud and Confluence — workflow design, dashboards, process enforcement Experience in Agile coaching and mentoring teams toward higher maturity Ability to work cross-timezone with overlap on US Eastern Time Data literacy — understanding of data modeling, data ingestion, migration, big data ecosystems (Hive, Hadoop, etc.) Knowledge of DevOps pipelines — CI/CD concepts, build and deployment workflows Familiarity with cloud technologies and concepts— preferably GCP Good to have experience handling data-related projects (data engineering, data platform, or data lake programs) Good to have: Agile certifications (CSM, PSM, SAFe SM/SPC, or equivalent) At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.